News for 'customer experience'

Costao Review: Dynamic Nawaz

Costao Review: Dynamic Nawaz

Rediff.com30 Apr 2025

Sejal Shah's flatly-narrated timeline would probably serve better as a documentary, observes Sukanya Verma.

Realty firms eye revenue upside, portfolio diversification from data centre boom

Realty firms eye revenue upside, portfolio diversification from data centre boom

Rediff.com24 Jun 2025

Data centres are increasingly becoming a key part of the real estate landscape, as reality firms - with rich expertise in land acquisition, construction and dealing with government approvals - are seeing them as opportunities to build long-term assets with continuous revenue flow.

Maruti, Tatas' Plans To Boost Car Sales

Maruti, Tatas' Plans To Boost Car Sales

Rediff.com21 Oct 2024

'The customer is fast changing, and she demands newer experiences that wealth can buy.'

Tech disrupting traditional industries, warn biz leaders

Tech disrupting traditional industries, warn biz leaders

Rediff.com13 Feb 2025

Technology is rapidly reshaping industries that have long been rooted in tradition, driving a wave of innovation that is transforming everything from finance, banking, steel to manufacturing.

From warehouses to local stores: Ola Electric shifts gear

From warehouses to local stores: Ola Electric shifts gear

Rediff.com30 Apr 2025

Amid the ongoing controversy in Maharashtra over Ola Electric stores operating without a trade certificate, sources at the Bengaluru-based electric two-wheeler manufacturer said the company is currently transitioning from a centralised warehouse model to a retail-focused approach. They emphasized that Ola Electric is ensuring all regulatory compliances are being met during this shift.

Trent's net profit jumps 34% in Q3

Trent's net profit jumps 34% in Q3

Rediff.com6 Feb 2025

Tata group retail firm Trent Ltd reported a 34 percent increase in consolidated net profit to Rs 496.54 crore in the December quarter, helped by the expansion of the store network and increase in attractive value propositions. The company's consolidated revenue from operations grew 34.32 per cent to Rs 4,656.56 crore during the quarter under review. Trent is also pursuing store portfolio optimization, which involves upgrading or consolidating smaller footprint stores with newer stores in more attractive micro markets.

10 Job Skills That Will Be In Demand In 2025

10 Job Skills That Will Be In Demand In 2025

Rediff.com27 Dec 2024

Skills like social media, e-mail marketing, SEO (search engine optimisation) and PPC (pay per click) will be essential in 2025, says Sachin Alug, CEO, NLB Services.

Automakers On Luxury Top Gear To Woo Buyers

Automakers On Luxury Top Gear To Woo Buyers

Rediff.com30 Oct 2024

Armed with swanky showrooms, decked with plush fixtures, and offering indulgences such as high-end perfumes and customisable accessories, BMW, Mercedes, Audi are rolling out the red carpet for the well-heeled.

Messi's India return set to break records

Messi's India return set to break records

Rediff.com26 Mar 2025

Argentine football legend Lionel Messi will return to India in October to play an exhibition match in Kerala.

'India one of the attractive markets for AI-led solutions'

'India one of the attractive markets for AI-led solutions'

Rediff.com16 Apr 2025

'The country is a good test bed for enterprise adoption, but to scale rapidly, companies will need to look outside the country for customers.'

Infosys to lay groundwork for LIC's digital transformation

Infosys to lay groundwork for LIC's digital transformation

Rediff.com17 Sep 2024

State-owned Life Insurance Corporation (LIC) announced on Monday that it had signed up tech giant Infosys to develop a next-generation digital platform that will act as the foundation for new high-value business applications, such as customer and sales super apps, portals, and digital branches. The financial terms of the deal remain undisclosed. The tie-up with Infosys is part of LIC's "long-drawn" strategy, said a senior executive of India's biggest insurer, who noted that the IT giant "won the bid to develop the next-generation platform through a request for proposal (RFP) process".

Audi shrugs off last year, plans to step on the gas

Audi shrugs off last year, plans to step on the gas

Rediff.com21 Feb 2025

Audi plans to focus the Indian market, including deepening market penetration and increasing sales volume.

Strong Q2 performance, growth outlook drive gains for Info Edge stock

Strong Q2 performance, growth outlook drive gains for Info Edge stock

Rediff.com30 Nov 2024

The stock of online classified major Info Edge (India) was up over 6 per cent on Friday on expectations of demand improvement for Indian IT companies. Strong revenue growth prospects for each of its online verticals - including recruitment, matrimony, real estate, education, and upside from its holdings in companies such as Zomato - had prompted Goldman Sachs to upgrade the stock. Info Edge's standalone revenue grew 10.6 per cent year on year (Y-o-Y) in Q2FY25, beating consensus. 99acres (+16.9 per cent Y-o-Y) and Jeevansathi (+33 per cent Y-o-Y) were drivers of growth while recruitment grew 8.5 per cent Y-o-Y.

Tighter norms, rising compliance failures driving scrutiny for startups

Tighter norms, rising compliance failures driving scrutiny for startups

Rediff.com24 Apr 2025

Anmol Singh Jaggi and Puneet Singh Jaggi, once hailed as rising stars in India's clean energy sector, are now facing serious regulatory action.

Reliance Q3 net rises 7.4% on rebound in retail, higher telecom earnings

Reliance Q3 net rises 7.4% on rebound in retail, higher telecom earnings

Rediff.com16 Jan 2025

Reliance Industries Ltd on Thursday reported a 7.4 per cent rise in its December quarter net profit, as its retail business rebounded and telecom earnings rose. Its consolidated net profit of Rs 18,540 crore, or Rs 13.70 per share, in October-December - the third quarter of April 2024 to March 2025 fiscal (FY25) - compared to Rs 17,265 crore, or Rs 12.76 a share, in the same period a year back, according to a stock exchange filing by the company.

Eicher enters 2-3.5 tonne segment with electric SCV

Eicher enters 2-3.5 tonne segment with electric SCV

Rediff.com22 Jan 2025

The Eicher Pro X is assembled on an all-women assembly line.

'Ready To Launch 5 products In 18 Months'

'Ready To Launch 5 products In 18 Months'

Rediff.com5 Jun 2025

'We recently launched Yesintek in the immunology space.'

How To Avoid Motor Insurance Claim Rejection

How To Avoid Motor Insurance Claim Rejection

Rediff.com18 Jun 2024

Do not get repair work started without informing the insurer as the latter like to carry out end-to-end verification of damages and documents before approving a claim.

They're Hip, They're Young And They Love Fashion

They're Hip, They're Young And They Love Fashion

Rediff.com21 Apr 2025

These fashion-forward youngsters are redefining style.

Uber announces new measures for better experience

Uber announces new measures for better experience

Rediff.com19 May 2022

Uber on Thursday said it is now showing trip destination to drivers before they decide to accept a ride to enable them to make informed choices as the ride-hailing app announced a host of new measures promising to improve platform experience for drivers as well as riders. Upfront destination feature is already live across 20 cities and will be expanded to all others, Uber said in a statement. The move assumes significance as the government recently warned cab aggregators, including Ola and Uber, of strict action unless they improve their systems and redress mounting consumer complaints.

'Illegal Gambling Sites Are National Security Threat'

'Illegal Gambling Sites Are National Security Threat'

Rediff.com2 Jun 2025

'Illegal gambling operators are systematically exploiting India's advertising and payment infrastructure, siphoning off crores of rupees from outside the country.'

'PSB is exploring digital lending solutions'

'PSB is exploring digital lending solutions'

Rediff.com5 Feb 2025

'We plan to launch new initiatives, including cash flow-based lending, to ensure borrowers are not burdened and can access funds more quickly.'

'Will Learning AI Help Me As An Entrepreneur?'

'Will Learning AI Help Me As An Entrepreneur?'

Rediff.com28 May 2025

Dr Ganesh Natarajan, a special guest on rediffGURUS, has been addressing questions from Rediff readers, about how to grow professionally, how women can achieve leadership roles in Indian companies, and what it takes to succeed as an entrepreneur.

Why You May Get An I-T Notice

Why You May Get An I-T Notice

Rediff.com17 Jun 2025

'Most tax notices arise not from wrongdoing, but from unintentional mismatch or ignorance.'

'Oracle Was Little Late To Cloud Game'

'Oracle Was Little Late To Cloud Game'

Rediff.com26 Feb 2025

'We also realised that locking customers to our Cloud was not fair to them.'

Lab Or Natural? What Diamond Would You Prefer?

Lab Or Natural? What Diamond Would You Prefer?

Rediff.com12 Dec 2024

Suddenly, the legendary advertising line -- a diamond is forever -- is losing its shine.

Zomato ties up with IRCTC for food delivery

Zomato ties up with IRCTC for food delivery

Rediff.com16 Sep 2024

Food aggregating platform Zomato, announced its collaboration with the Indian Railway Catering and Tourism Corporation (IRCTC) with its latest offering - 'Zomato - Food Delivery in Trains'. This collaboration aims to transform train journeys, enabling passengers to enjoy a variety of dishes from the comfort of their train seats. The service is currently live across 88 cities.

Why So Much Hatred For English?

Why So Much Hatred For English?

Rediff.com21 Jul 2025

There is no guarantee that if we speak in only Indian languages, all our faults will be washed away and India will shine. Why then do they bully and belittle the English-speaking? asks Shyam G Menon.

Telcos bag 20 mn 5G customers in less than 4 months

Telcos bag 20 mn 5G customers in less than 4 months

Rediff.com2 Feb 2023

Indian telcos have been able to garner over 20 million 5G customers in less than four months after the official launch of the service last October, according to industry estimates. With telecom operators like Reliance Jio and Bharti Airtel aggressively rolling out their 5G services in over 190 cities across the country to date, India is now only behind China and the US in terms of the number of cities in a country where 5G services have been extended. Top executives in telcos say that the number of 5G subscribers in India is a conservative estimate and that it will rise as the roll-out gains momentum.

Air India-Vistara Merger: What You Must Know

Air India-Vistara Merger: What You Must Know

Rediff.com26 Oct 2024

From November 12, Vistara aircraft will be operated under Air India's banner, identifiable by a special four-digit flight code beginning with '2'. For example, flight UK 955 will become AI 2955, making it easier for customers to recognise when booking on airindia.com after this date.

Djokovic's AO heartbreak: Will he return next year?

Djokovic's AO heartbreak: Will he return next year?

Rediff.com27 Jan 2025

Djokovic took aim at his critics the day after his exit from the tournament, posting photos of an MRI scan of the injury on social media and Tiley was certain the Serb had done everything possible to be ready for the semi-final.

She Finds Jobs For Army Wives

She Finds Jobs For Army Wives

Rediff.com24 Feb 2025

'We are running this initiative to find good job opportunities for military wives, which should be remote because then they can stay with their husbands and be part of the corporate world,' Supriya Parashar tells Prasanna D Zore/Rediff.com.

Infy founder's son to launch E2W at Bharat Mobility

Infy founder's son to launch E2W at Bharat Mobility

Rediff.com14 Jan 2025

Numeros Motors is also planning to come up with a passenger vehicle four-wheeler or a three-wheeler by 2027.

The little-known BluSmart founder

The little-known BluSmart founder

Rediff.com1 May 2025

As the Jaggi brothers - Anmol Singh Jaggi and Puneet Singh Jaggi - find themselves at the heart of the financial mismanagement in the Gensol-BluSmart saga, attention on the third BluSmart co-founder, Punit K Goyal, has taken a notably different turn.

Botched deliveries take toll on Amazon and Flipkart festival sales

Botched deliveries take toll on Amazon and Flipkart festival sales

Rediff.com3 Oct 2022

Flipkart claims that over one billion customers visited its platform during the eight-day-long The Big Billion Festival. Amazon's Great Indian Festival 2022, which will go on for a month, is throwing discounts at customers that can hardly be ignored. But some of the stories that are coming out from these sales are not so great.

AI Disruption Is REAL & Happening FAST!

AI Disruption Is REAL & Happening FAST!

Rediff.com28 Aug 2024

When AI is used to enhance operational efficiency, businesses can deliver the same product or service but with improved quality, faster, or even at a reduced cost

How Aditya Birla Health Insurance plans to achieve full year profitability by FY26

How Aditya Birla Health Insurance plans to achieve full year profitability by FY26

Rediff.com12 Jul 2024

'We want to play the value game for our consumers, which is health and retail will grow faster for us than the group.'

Sitharaman asks banks to be more customer-friendly

Sitharaman asks banks to be more customer-friendly

Rediff.com21 Feb 2022

Union Finance Minister Nirmala Sitharaman on Monday said banks need to focus more on being customer-friendly so that the process of availing credit becomes more hassle-free for borrowers. However, the minister made it clear that banks do not have to be lenient on credit underwriting standards by taking any adverse risks on a proposal. At a meeting between industry representatives and the finance minister, a startup founder in the baking business suggested for credit to be available hassle-free, to which largest lender SBI's chairman Dinesh Kumar Khara said a startup's worries are more on the equity side and assured full support in lending if sufficient equity is on the table.

PSBs to Explore AI Collaboration

PSBs to Explore AI Collaboration

Rediff.com20 Jul 2023

'There is a need for an innovation sandbox where the PSBs can collaborate and then they can do their own innovation on top of it.'

Zomato m-cap pips that of Tata Motors, Bajaj Auto; analysts stay bullish

Zomato m-cap pips that of Tata Motors, Bajaj Auto; analysts stay bullish

Rediff.com20 Dec 2024

Food delivery and quick commerce (qcom) service application (app), Zomato, now commands a market capitalisation (mcap) higher than automobile giants Tata Motors and Bajaj Auto. Zomato, whose shares closed 1.18 per cent lower on Thursday at Rs 288.45 per share, has an mcap of Rs 2.78 trillion, according to BSE data. By comparison, Tata Motors' mcap stood at Rs 2.74 trillion, while Bajaj Auto's was Rs 2.5 trillion on the BSE.